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Privacy & Cookies

What Is A Cookie?

 

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. They are useful because they allow a website to recognise a user’s device. They do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. Cookies are placed on your device by the website you are on (first party) or by another domain/website (third party)

 

(1) Strictly Necessary Cookies

 

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website – i.e. logging into your account. Without these cookies services you have asked for, like an order summary page or online billing, cannot be provided.

 

We may use these strictly necessary cookies to…

 

• Remember previous actions for example when you enter information into a form and then navigate to different pages in a single web browser session

 

• Remember the goods and services you selected when you get to the payment page

 

• Identify you as being logged in to the website

 

• Make sure you connect to the right service on our website when we make any changes to the way the website works

 

(2) Performance Cookies

 

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works.

 

We may use performance cookies to…

 

• Provide statistics on how our website is used (this is for our internal use only)

 

• See how effective our adverts are (we don’t use this information to target adverts to you when you visit other websites)

 

• Provide feedback to partners that one of our visitors also visited their website. This can include details of any products bought.

 

This lets our partners improve their website, but we don’t allow our partners to reuse this information for further advertising

 

• Help us improve the website by measuring any errors that occur

 

• Test different designs of our website

 

Cookie

Name

Purpose

Google Analytics (3rd Party)

_utma

 

_utmb

 

_utmc

 

_utmz

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

 

(3) Functionality Cookies

 

These cookies allow us to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, we’ll show you content related to the country you are in by storing in a cookie the country/region in which you are currently located.

 

These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

 

We may use functionality cookies to…

 

• Remember settings you’ve applied such as layout, text size, preferences and colours

 

• Remember when you have told us you don’t want to see something like a survey or a pop up

 

• Provide proactive live chat sessions to offer you support

 

• Show you when you’re logged in to the website

 

• Share information with partners to provide a service on our website. The information shared is only to be used to provide the service, product or function and not for any other purpose

 

• Process a request from a user to submit a comment on a blog or forum post

 

Cookie

Name

Purpose

zenid (1st Party)

Zenid

Zen Cart issues a cookie called zenid. This cookie is used to keep track of session and it will expire at the end of the session (when you close your browser). This cookie does not store personal data about you.

 

(4) Targeting or Advertising Cookies

These cookies are used to deliver adverts more relevant to you and your interests. They can also be used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

 

We may use targeting or advertising cookies to…

 

• Link to social networks like Facebook/Twitter, who may subsequently use information about your visit to target advertising to you on other websites

 

Cookie

Name

Purpose

Google Analytics

 

(3rd Party)

_utma

 

_utmb

 

_utmc

 

_utmz

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.